Getting Help for Mental Health: A Guide to Finding Support

It’s not always easy to take that first step toward seeking help for emotional or mental health struggles, but acknowledging that you need support is a huge sign of strength. We’re here to guide you through the process of finding the right care and preparing for your first visit, so you can approach this important step with confidence and clarity.


How to Find a Provider

Finding the right clinician can feel overwhelming, but there are resources available to guide you along the way. Local healthcare systems, like Sutter, and national organizations such as the National Alliance on Mental Illness (NAMI) offer valuable information. If you need to find a provider within your insurance network, here’s how to start:

  1. Check with Your Insurance Provider
    Begin by visiting your insurance company’s website. Log in if you have an online account to get search results tailored to your location and insurance plan.

  2. Use the Provider Search Tool
    Look for the “Find a Provider” or “Provider Directory” section on your insurance company’s site. Enter your location (e.g., ZIP code or city), the type of care you need (such as therapy or psychiatric care), and your specific insurance plan details. You can also use Sutter’s “Find a Doctor” tool to locate in-network providers.

  3. Clarify Your Coverage Details
    Before committing to a provider, make sure they accept your insurance and verify their network status. Look into potential co-pays, coverage limits, and any network restrictions. Don’t hesitate to call the provider’s office to confirm they accept your plan and to inquire about any additional requirements, such as referrals or pre-authorization for specialists.

  4. Book Your Appointment
    Once you’ve found a provider, call to schedule your appointment. Be sure to mention your insurance to ensure everything is processed correctly.

If you have trouble navigating the insurance website or need additional help, you can call the customer service number on the back of your insurance card for assistance.


Preparing for Your First Appointment

It’s natural to feel a bit anxious before your first mental health appointment, but remember, this is a safe, nonjudgmental space designed to help you. Here’s how you can prepare:

  • Think About What You Want to Share:
    Your first appointment is an opportunity to talk about your history, concerns, and challenges. Take some time to reflect on what you hope to achieve. Are you seeking emotional support, coping strategies, or specific treatment options? This meeting is about setting goals for your mental health and wellness, so be open about what you want to discuss.

  • Expect to Answer Some Questions:
    The provider may ask detailed questions about various aspects of your life, including your physical health, emotions, social connections, and any recent life changes. These questions help the clinician understand your needs and guide your treatment plan.

  • Know You’re Not Alone:
    Mental health struggles are far more common than many people realize. Life changes, pregnancy, or post-childbirth can trigger emotional ups and downs. Reaching out for help is an important and empowering way to take care of your mental well-being.

Remember, this is a supportive environment where your feelings and experiences are valued. The first step toward mental health care can be one of the most important steps you’ll take for your health and well-being. You are making a courageous choice for yourself, and that matters.


Taking care of your mental health is essential. Whether you’re seeking support, strategies, or treatment, you’re on the right path. Don’t hesitate to ask questions and reach out for the care you deserve.

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